TLDR
Two major ADHD telehealth services have faced serious legal action: Done's CEO was arrested by the DOJ in June 2024 for Adderall distribution fraud, and Cerebral paid a $7M FTC settlement for overprescribing and sharing patient data with advertisers. This guide explains what happened, what it means for patients, and how to safely evaluate telehealth options.
What Happened with Done
Done’s pitch was simple: upload your ID, complete a questionnaire, see a clinician online, get a prescription. For people who had spent years trying to get an ADHD diagnosis, the accessibility was genuinely appealing.
In June 2024, Done’s CEO was arrested by the DOJ on charges related to Adderall distribution fraud. The allegations: Done prescribed stimulants without adequate medical oversight, operating more like a prescription distribution service than a clinical practice.
Done wasn’t a small fringe operator. It was a well-funded startup with recognized investors. The alleged oversight failure wasn’t a bug — it was baked into the business model.
What Happened with Cerebral
Cerebral had two separate problems. The FTC alleged it prescribed controlled substances, including stimulants and benzodiazepines, without adequate clinical safeguards. Separately, Cerebral shared sensitive patient data — diagnosis and prescription information — with Facebook, Google, and other advertisers via tracking pixels on the platform. People who sought mental health care had that information used for ad targeting.
The $7M FTC settlement resolved the allegations without Cerebral admitting liability. The company shifted its model and in March 2026 acquired Inflow, a CBT-based ADHD app.
What Patients Should Know
Done and Cerebral exposed two distinct risks: prescribing without adequate oversight, and monetizing patient health data. Both are avoidable if you know what to look for.
For prescribing: look for services that require multiple visits before a stimulant prescription, use board-certified psychiatrists rather than NPs following algorithms, and require ongoing monitoring rather than refill-on-demand.
For privacy: read the full privacy policy before entering any health information. Look for explicit language about tracking pixels and advertising data sharing. Services that accept insurance carry additional accountability through HIPAA.
Safer Options
Telehealth services like Talkiatry accept insurance, use board-certified psychiatrists, and operate within traditional clinical oversight structures. They’re slower and less convenient than Done was at its fastest. That’s partly what makes them worth using.
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What happened with Done ADHD telehealth?
Done's CEO was arrested by the Department of Justice in June 2024 on charges related to Adderall distribution fraud. The allegations involved prescribing stimulants without adequate medical oversight — essentially running a prescription mill through a telehealth interface. Done had positioned itself as a fast, convenient ADHD diagnosis and medication service. The arrest raised serious questions about prescribing practices across the telehealth ADHD space.
Q&A
What happened with Cerebral?
Cerebral agreed to a $7 million FTC settlement in 2024 for two main issues: overprescribing controlled substances (stimulants and benzodiazepines) without adequate clinical oversight, and sharing patient data — including diagnosis and prescription information — with advertisers including Facebook and Google via tracking pixels. The data sharing violated patient privacy expectations and potentially HIPAA. Cerebral has since shifted focus toward therapy and acquired Inflow in March 2026.
Q&A
Is it still safe to use ADHD telehealth services?
Carefully evaluated services can be appropriate. The Done and Cerebral cases highlight specific failure modes: inadequate prescribing oversight, and patient data misuse. When evaluating any telehealth provider, look for: board-certified psychiatry (not just NP-led prescribing), clear privacy policies with no pixel tracking, in-network insurance options (which create additional accountability), and willingness to coordinate care with your primary care provider.
Source: FTC settlement records
Source: DOJ announcement, June 2024
Source: Cerebral acquisition announcement, March 2026
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